Help & Support

Get help with PointFlair or contact our support team

Contact Support
Send us a message and we'll get back to you within 24 hours
Quick Help

Getting Started

Learn how to create your first project and transform content

Billing & Subscriptions

Manage your subscription, billing, and payment methods

Content Guidelines

Best practices for content transformation and publishing

API Documentation

Technical documentation for developers and integrations

Contact Information

Email Support

support@pointflair.com

Response Time

Within 24 hours

Documentation

docs.pointflair.com

Frequently Asked Questions

How does the AI content generation work?

Our AI analyzes your source content and creates platform-optimized posts tailored for Twitter, LinkedIn, and Bluesky, maintaining your brand voice and message.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. However, all subscription fees are non-refundable as stated in our Terms of Service.

What types of content can I transform?

You can transform blog posts, articles, YouTube video transcripts, podcast transcripts, and any long-form text content.

Is my content data secure?

Yes, we use industry-standard encryption and security measures to protect your data. See our Privacy Policy for detailed information.

Do you offer refunds?

All subscription fees are non-refundable except as required by applicable consumer protection laws. EU consumers have a 14-day withdrawal right under certain conditions.